Privacy Policy

1. Data Controller and Scope

Zurani Exchange acts as data controller for personal data processed through this website and related user services.

This policy applies to website visitors, registered users, prospective clients, and business contacts.

2. Personal Data We Collect

We may collect personal data directly from you, from your device, and from trusted third-party sources.

• Identity data, such as name, date of birth, nationality, and verification identifiers.
• Contact data, such as email address, phone number, and correspondence records.
• Compliance data, including KYC, sanctions screening, and source-of-funds documentation.
• Technical data, such as IP address, browser details, device identifiers, and usage analytics.

3. How We Use Personal Data

We process personal data only where we have a lawful basis and legitimate business purpose.

• To provide and administer services, accounts, and support.
• To verify identity and meet anti-money laundering and sanctions obligations.
• To improve platform performance, security, and user experience.
• To communicate updates, service notices, and where permitted, marketing content.

4. Legal Basis for Processing

Depending on context, processing may be based on contract performance, legal obligations, legitimate interests, and where required, your consent.

Where consent is used, you may withdraw it at any time, subject to legal or operational constraints.

5. Sharing and Disclosure

We may share personal data with regulated service providers, professional advisers, identity and compliance vendors, and authorities where required by law.

We do not sell personal data.

6. International Transfers

Where data is transferred outside the UAE, we use appropriate contractual and technical safeguards to protect personal data.

Transfer mechanisms are implemented in line with applicable data protection requirements.

7. Retention and Security

We retain personal data only as long as necessary for service delivery, compliance, dispute handling, and legal recordkeeping.

We maintain proportionate organizational, administrative, and technical security controls to reduce unauthorized access, alteration, and loss.

8. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, or portability of certain personal data.

You may also raise complaints with the competent data protection authority in the UAE.

9. Children

Our services are not directed to children. We do not knowingly process personal data from minors without lawful authority.

10. Policy Updates and Contact

We may update this Privacy Policy from time to time and will publish updates on this page with a revised date.

For privacy requests, contact: privacy@zuraniexchange.com